Paramount Automation: Terminal City Club
Located on West Hastings Street in Vancouver, TCC is a private members’ club offering a variety of amenities, including fitness facilities, banquet and meeting space, as well as a members’ lounge, restaurant, and private dining room. Much of their demographic, Fletcher explains, consists of businesspeople who use the dining areas for meetings – particularly during lunch hours. Following a renovation of the space, however, he noticed fewer patrons doing so. “Despite it being a beautiful room with a very thoughtful design,” he adds.
Iain Fletcher, Terminal City Club’s (TCC) Director of Club Outlets, is absolutely clear about how acoustic treatments can impact a restaurant’s appeal: “I’ve been to some places in the city with thoughtful acoustic treatment, and the experience is memorable. But there are also restaurants I might not return to because they’re just too loud. And I can’t help but think how often others feel the same – but don’t tell the people running the restaurant.”
A long-time Primacoustic partner with a specialization in projects requiring exactly this type of detail and care, Paramount tapped their ‘resident craftsman,’ Marty Nightingale, to create a design; initially for the dining room, and, after discovering similar issues in an attached private lounge, that space as well.
To do so, Broadway panels were flush-mounted on the ceiling above the dining area to address floor-to-ceiling reflections. Additionally, ‘Glacier’ white EcoScapes panels were deployed on a section of drywall above the room’s glass doors to create an even treatment plan and a clean look that mimicked the restaurant’s existing design.
In achieving those results, Nightingale cites the importance of Paramount’s lengthy partnership with Primacoustic – one rooted in a shared ethic for attention to detail. As well as a dedication to a level of care that goes above and beyond simply getting the job done.
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“Right away, it’s something you can feel when you walk into the restaurant. The acoustic performance exceeded our expectations by far. The unbearable echo has been replaced by a soft murmur of voices. Our members can conduct business meetings at the club because they can hear each other over the crowd. And I’ve increased the music volume to create a welcoming ambiance.”Iain Fletcher
Terminal City Club’s (TCC) Director of Club Outlets