Are poor acoustics turning off visitors, diminishing earned income opportunities?
While newer museums are often built to be able to operate as multi-purpose spaces, most established facilities were designed for a singular purpose – to display and diffuse knowledge, and give the general public a greater understanding of the world in which we live. Most commonly, this means static displays in relatively quiet spaces. While the addition of broad-function spaces – intentionally built to accommodate multiple uses – has become more common, so too has the frustration of well-intentioned facilities management. This is due to an invisible but highly costly oversight: the acoustics in the spaces make for an unpleasant visitor experience. A beautiful room can quickly become an unbearable auditory experience for visitors and staff.