The problem with counselling offices

Ambient sound control within a room and the ability to contain sounds from escaping are key components of an effective counselling office. The intimate nature of many conversations, often at low volume, must compete with the base volume within the room caused by the HVAC system or nearby traffic. The problem intensifies as sound reflects off the hard walls, ceiling and floor surfaces introducing a dense echo or reverberant field. This smears the consonants, a critical component that delivers intelligibility to the listener. The typical T-Bar grid ceilings and light-weight ceiling tiles that are present in many office buildings are sonically porous, allowing private conversations to be heard outside the office or in adjacent rooms. This creates an environment where intelligibility and privacy is compromised.

How can Primacoustic help you?

By applying Broadway™ 1″ thick (2.5cm) acoustic panels to as little as 15% of the wall surface area you can  mitigate the problem. Broadway panels are made from high-density glass wool and provide even absorption across the voice range. By absorbing reflections from the hard surfaces, an acoustically calming environment is immediately created. This both reduces room noise and enhances intelligibility.  Treating the room allows the practitioner to hear more accurately without straining and enables the patient to speak at a more comfortable level and still be understood. When there is less volume or sound energy being generated, there is less energy to contain. The next phase is containing sound within the room. This is achieved by retrofitting ineffective ceiling tiles with high performance ThunderTiles™. These unique panels combine the excellent absorptive characteristics of the Broadway panel with a layer of heavy gypsum to keep noise from traveling through the plenum to and from adjacent offices. ThunderTiles come in standard T-Bar sizes for easy retrofit without special tools.  For larger open offices, acoustically treating the space will remedy sound pollution concerns without the addition of costly and sometimes stress-inducing sound masking technology. An acoustically treated space will create a much calmer and controlled environment which ultimately provides the patient with a more beneficial experience.


Executive Summary

  • Creates a calmer, more controlled environment
  • Improves intelligibility which results in better communication
  • Helps contain sound from traveling into adjacent offices
  • Passive technology, never obsolete, never requires service